FAQs

Where are you based?

We're happily based in Seattle, WA.

What if I need to return something?

First step is to contact our customer support center 24 hours a day at support [at] selfalign.com, Mon – Sun 24/7. We want you to be completely satisfied with your experience so we have made returning products easy. You are backed by a 90 Day Money Back Guarantee. Simply return the empty and unused portion of your order within 90 days of your delivery date for a full refund of the product price.

Returns must be received in our offices within 90 days from the delivery date. All charges (including shipping and handling fees) are fully refundable 90 days from the delivery date. Used/Empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a six-month supply of empty product containers after only one or two months. All refunds will be processed within 72 hours of receiving the package. After a return has been processed, it may take up to 5 business days for the bank to process the refund to the credit card.